FAQ

Frequently asked questions

How do I shop?


Ordering your products from Lotis Beauty is simple. Add the products you would like to your cart, hit checkout, tell us where to ship to by entering your shipping details, then make a payment using your credit or debit card with the secure PayFast payment method.




How long does delivery take?


Products will be delivered 24 to 72 hours from the order date. Lotis Beauty couriers across South Africa during the week; not on weekends or public holidays. Read more about our delivery information here.




Do you test on animals?


Most certainly not. We are proud to anounce that all of our products are cruelty-free!





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